A little about Glass Savers:

Glass Savers is a fully insured, family owned and operated business that specializes in glass restoration as our core service since 2010.

We use a process unique from any other service provider, along with propitiatory glass polishing solutions that we manufacture in house. This allows for a finished result free from optical distortion, haziness, or any other obvious sign of repair. Something no one else using the best DIY glass restoration kit bought online can claim.

While we are based in Austin, Tx we also provide routine service to San Diego and Orange County, Ca.

In addition, we are available for high profile or large scale projects nationwide. Although there are other scratch removal companies out there, our clients continually find that there are very few if any that can provide the expertise and results Glass Savers does. For this reason we get chosen over the local options on a regular basis.

We specialize in the types of jobs everyone else says “can’t be done.”

Frequently Asked Questions:

Can scratches from tempered glass be removed?

Yes, scratches from tempered glass can be removed. Although harder than float glass, tempered glass is still susceptible to scratches. Glass Savers is based in Southern California where tempered glass is required by code in most cases, so it’s almost exclusively what we resurface.

What types of damage can you repair?

Whether you have a sliding glass door scratched by dogs or severe, deep scratch graffiti on your storefront windows we can repair the damage back to “like new” conditions with no visible distortion. Types of damage we can fix include but are not limited to:

Are you insured?

Of course! Although we have never had to make a claim, we are covered up to $2 million. Please email to request a copy of our insurance certificates.

What types of windows can you repair?

If it’s made of glass chances are it can be repaired. Everything from standard commercial storefront windows to bullet proof glass. Dual Pane, Annealed, Tempered, if its glass, and its scratched we can usually fix it.

What is the cost of repair?

Rates depend on a number of factors including what type of glass the damage is on, the size of the damage, the size of the glass, location of damage, etc. You can generally expect to save at least 50% over the cost of replacement.

For graffiti removal, average cost is $250-300/window. (There is a $500 minimum trip charge.)

Do you offer any Guarantee?

Of course, we guarantee to bring your glass back to factory new standards or better. We routinely resurface new glass before it’s installed, and it’s sold as new. If we can’t restore your glass to new condition, we will let you know ahead of time.

How soon can you repair my glass?

Generally within 2-3 days for Southern California. For out of town work please email or call.

How long does it take?

Most small 1-3 window repair jobs can be completed in under 2 hours, some take much longer depending on the severity and size of damage.
Less sever damage like hard water stained glass resurfacing may only take 30-40 minutes per window.

For large scale projects please call or email with specifics for an estimated completion time.

How do you get scratches out of glass without leaving distortion?

We use a propitiatory system and manufacture our own resurfacing discs that are not for sale. If you don’t mind a window cleaner who bought a DIY scratch removal kit online attempting to fix your windows for some extra cash those guys come and go and aren’t usually to hard to find. Glass Savers is however is dedicated to resurfacing glass – it’s all we do. When the job needs to be done right, Glass Savers is your best bet hands down.

We use a modified, improved version of the GlassRenu System.

Can you get scratches out of curved glass?

Yes we can remove scratches from auto glass and other types of curved glass.

Do you provide service outside of California?

Yes, Although Glass Savers is based in Southern California, and the majority of the work we do is in San Diego, Orange County and Los Angeles, there is often a chance we can help no matter where you are.

Over the last few 3-4 years a higher and higher percentage of the glass resurfacing jobs we do are out of state.

If you have scratched glass and are seeking a glass restoration solution., don’t be discouraged when you’re having trouble finding an experienced technician near you. Often times its more cost/time effective to fly us in from out of state than it is to replace or gamble on an inexperienced “glass restoration” company. Even if we can’t help on your specific project, we may have solutions that are still helpful, so please give us a call or shoot an email.

Do you use the Glass Renu System?

No. We started out using this system, but found that it was not able to deliver the results our most demanding customers required. While it still is the best DIY option you can buy, it’s not something we would rely on to work on your glass.

In situations where the damage being removed was graffiti, and a little distortion or haze was preferable to whatever was etched into the glass it was a great option. There were some situations, especially with non tempered glass that it worked very well for, however, being that most of our work is on high profile tempered glass, we needed something that could be relied on in EVERY situation. A much wider tool kit than 3 grits of silicon carbide abrasives is required to deliver the results we do.

Glass Resurfacing is not an add on service for us, like it is for most other providers. It’s all we do!

The best Piano in the world won’t make you a Beethoven or Chopin overnight. Similarly, the best glass restoration tools are not needed by a novice. It simply won’t make a difference, if you don’t know how, why or when to use them. No doubt though, as your skills improve the requirement for better and more precise tools for each job becomes a necessity.

Not only do we make/produce/assemble all of our own tools, we stay well stocked. We have on hand enough supplies to resurface many square miles of glass, so you’ll never ever hear us say “we are waiting on materials.”

Where can I buy your tools?

As of right now, they are not for sale.

What is glass resurfacing?

Glass resurfacing is a process that restores damaged or scratched glass surfaces to their original clarity without the need for replacement.

What types of damage can be repaired?

We can repair various damages, including scratches, acid etching, hard water stains, post-construction cleanup scratches, fabricating debris scratches, aquarium glass, and yacht glass.

Can all types of glass be repaired?

Yes, we can repair various types of glass, including tempered, laminated, annealed, curved, and even automotive glass surfaces.

Does glass resurfacing cause distortion?

No, our proprietary process ensures that repaired areas are free from optical distortion, haziness, or any visible signs of repair.

Is the repair process environmentally friendly?

Yes, by choosing glass resurfacing over replacement, you reduce waste and the environmental impact associated with manufacturing new glass.

Glass Resurfacing & Scratch Repair FAQ

General Questions

1. What is glass resurfacing?

â€¢ Glass resurfacing is a process that restores damaged or scratched glass surfaces to their original clarity without the need for replacement.

2. What types of damage can be repaired?

â€¢ We can repair various damages, including scratches, acid etching, hard water stains, post-construction cleanup scratches, fabricating debris scratches, aquarium glass, and yacht glass.

3. Can all types of glass be repaired?

â€¢ Yes, we can repair various types of glass, including tempered, laminated, annealed, curved, and even automotive glass surfaces.

4. Does glass resurfacing cause distortion?

â€¢ No, our proprietary process ensures that repaired areas are free from optical distortion, haziness, or any visible signs of repair.

5. Is the repair process environmentally friendly?

â€¢ Yes, by choosing glass resurfacing over replacement, you reduce waste and the environmental impact associated with manufacturing new glass.

Process and Services

6. How does the scratch removal process work?

â€¢ We use a multi-stage grinding and polishing technique with specialized abrasives to remove damage and restore clarity.

7. Do you need to remove the glass for repair?

â€¢ No, all repairs are conducted on-site with the glass in place, minimizing disruption.

8. How long does the repair take?

â€¢ Most small repairs (1-3 windows) are completed in under two hours. Larger projects may require more time, depending on the extent of the damage.

9. Is there a chance the glass will break during repair?

â€¢ Our process is safe and does not compromise the integrity of the glass. We have never had a breakage during repair.

10. Can you repair glass with coatings or tints?

â€¢ Yes, we can repair tinted or coated glass as long as the tint or coating is not a surface-applied film. Surface films may need removal prior to repair.

11. Can you repair scratches near the edge of the glass?

â€¢ Scratches within 1/2 to 3/4 inch from the edge may be challenging to repair. Weâ€™ll assess and advise on a case-by-case basis.

12. What if my glass has mineral deposits or hard water stains?

â€¢ We can effectively remove mineral deposits and hard water stains, restoring the glassâ€™s clarity.

Cost and Insurance

13. How much does glass resurfacing cost?

â€¢ Costs vary based on factors like damage severity and glass type. Generally, resurfacing saves 25% to 50% compared to replacement.

14. Is there a minimum service charge?

â€¢ Yes, there is a $500 minimum trip charge for our services.

15. Are you insured?

â€¢ Yes, we are fully insured up to $2 million. Insurance certificates are available upon request.

16. Does repairing the glass affect its warranty?

â€¢ Typically, post-installation repairs do not void manufacturer warranties, which usually cover defects, not damages.

Specific Scenarios

17. Can you remove acid graffiti from glass?

â€¢ Yes, we specialize in removing acid-etched graffiti, restoring the glass to its original condition.

18. Do you service areas outside of California?

â€¢ Yes, while based in Austin, TX, we provide routine services in San Diego and Orange County, CA. Additionally, we are available for high-profile or large-scale projects nationwide.

19. Can you repair curved or automotive glass?

â€¢ Yes, we can remove scratches from curved surfaces, including automotive glass.

Preparation and Aftercare

20. Do I need to prepare the area before your arrival?

â€¢ No special preparation is needed. Our team will handle all necessary arrangements upon arrival.

21. Is there any mess or cleanup required after the repair?

â€¢ Our process is clean and efficient. We ensure the area is left as clean as it was before we started.

22. Will the repaired area look different from the rest of the glass?

â€¢ No, the repaired area will match the rest of the glass, restoring a uniform appearance.

23. Can the same pane of glass be repaired multiple times?

â€¢ Yes, multiple repairs are possible, though preventive measures are recommended to avoid recurrent damage.

24. How can I prevent future scratches or damage?

â€¢ Regular cleaning with non-abrasive materials and installing protective films can help prevent future damage.

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